This page of Terms and Conditions of Use of domains and sub domains associated with the "Harbour Inn Design Townhouse" commercial designation, establishes the regulation, mediation of the use of the website, as well as the sale of its products or services.

Terms and Conditions of Use:

1. Area of Application and Purpose of the Harbour Inn Design Townhouse website

  • These General Conditions are intended, with the order form and other elements referred to in them, to regulate the terms and conditions governing the provision of the website service and its sub domains with "Harbour Inn Design Townhouse" commercial designation by his commercial company Harbour Alojamentos, Lda., with address in Rua Fresca 548A, 4450 - 679 Matosinhos, under the unique tax identification number 514837349, hereinafter referred to as "Harbour Inn".

  • The Service consists of providing, through the addresses Harbourinn-matosinhos.com, Harbourinn-matosinhos.com and its sub domains of access to the online platform, which in addition to providing information relating to a set of products and / or services, allows the User, by electronic means, order the products and services disclosed on the terms and conditions described herein.

  • The terms of service described herein apply to all users of the site, including but not limited to users who browse, suppliers, customers, shopkeepers, content contributors, or content producers.

  • The order of products and services must be made by Users 18 (eighteen) years of age or older (individuals under this age must be authorized by their legal representatives). The elements and information transmitted by the User will enjoy full legal effects, recognizing the User's electronic purchases, and can not claim the lack of signature for non-compliance with the obligations assumed.

  • Company Harbour Alojamentos, Lda., by their legally representatives, reserves the right to assign all rights of the Harbour Inn, as well as all information regarding this platform and its users to a commercial management entity Revmanager where it holds and manages all data without any prior notice, being obliged to publish all the changes made on this page and to ensure all the recommendations of GDPR (General Data Protection Regulation).

2. Product and Content Information

  • "Harbour Inn" will make every effort to ensure that the information presented is free of typographical errors and will be promptly corrected whenever it occurs. If you purchase a product or service that has different characteristics than those presented online, you have the right to proceed with the resolution of the purchase agreement in accordance with applicable legal terms (right of free resolution - see point 9).

  • "Harbour Inn" will do its best to ship all of the ordered products or services, but it is possible that in certain cases and for reasons that are not controllable by "Harbour Inn", such as human errors or incidents in computer systems, it is not possible to make available any of the products or services requested by the User. If any product or service is not available after you have placed the order, you will be advised by e-mail or by telephone. At this point you will be presented with the possibility of canceling the order with the corresponding refund, if you have already made the respective payment.

  • All price information, products, specifications, promotional actions and services may be changed at any time by "Harbour Inn".

3. Responsibilities

3.1 All products and services sold on the "Harbour Inn" website are in accordance with Portuguese Law.

3.2 The website has adequate security levels, however, "Harbour Inn" shall not be liable for any damages incurred by the User and/or third parties due to delays, interruptions, errors and suspensions of communications that arise from factors outside of its control, in particular any deficiencies or failures caused by the communications network or communications services provided by third parties, the computer system, modems, connection software, any computer viruses or from downloading through the service of infected files or other properties that may affect your equipment. If for any reason of inaccuracy of access to the "Harbour Inn" electronic site it is impossible to provide service, "Harbour Inn" will not be responsible for any damages.

3.3 Inquiries of data and information made within the scope of this Service are presumed to be made by the User, with "Harbour Inn" declining any liability arising from the misuse or fraudulent use of the information obtained.

3.4 "Harbour Inn" shall not be liable for any loss or damage caused by abusive uses of the Service that are not directly attributable to it by way of intent or gross negligence.

3.5 "Harbour Inn" shall not be liable for any loss or damage arising out of a breach or defective performance of the Service when it is not directly or indirectly attributable to it as misconduct or serious fault and is not liable in particular for (i) errors, omissions or other inaccuracies relating to information made available through the Service; (ii) damages caused by User's or third party's fault, including breaches of intellectual property, (iii) non or defective compliance resulting from compliance with judicial decisions or administrative authorities, or (iv) non or defective compliance resulting from the occurrence of force majeure situations, that is, situations of extraordinary or unforeseeable nature, external to "Harbour Inn" and that can not be controlled, such as fires, power outages, explosions, wars, riots, civil uprisings, government decisions, strikes, earthquakes, floods or other natural disasters or other situations not controllable by "Harbour Inn" that prevent or impair the performance of the obligations assumed.

3.6. "Harbour Inn" does not guarantee that:

i) the Service is supplied uninterrupted, is safe, without errors or operates infinitely;
ii) the quality of any product, service, information or any other material purchased or obtained through the Service fulfills any expectations of the User in relation to it;
iii) any material obtained in any way through the use of the Service is used at the user's risk, who is solely responsible for any damage caused to his system and computer equipment or any loss of data resulting from such operation.
iv) no advice or information, either oral or written, obtained by the User from or through the Service will create any guarantee that is not expressed in these General Conditions.

3.7. The User agrees that "Harbour Inn" cannot in any way be held liable for any damages, including, but not limited to damages for loss of profits, data, content, or any other losses (even if it have been previously advised by the User on the possibility of such damages), resulting:

i) the use or impossibility of using the Service;
ii) the difficulty of obtaining any substitute of goods/services;
(iii) unauthorized access or modification to personal databases.

4. Consumer Obligations

4.1. The User undertakes to:

i) Provide correct personal data and addresses;
ii) Do not use false identities;
iii) Respect imposed limits of orders.

4.2. If any of the data is incorrect, that is, insufficient, and therefore there is a delay or impossibility in the processing of the order, or any non-delivery, the responsibility is of the User, and "Harbour Inn" declines any responsibility. In the event of a breach of any of these obligations by the User, "Harbour Inn" reserves the right to terminate future purchases, to block access to the store, to cancel the provision of any other services simultaneously provided by "Harbour Inn" to the same User; and, further, not to allow this user future access to any or any of the services provided by "Harbour Inn".

4.3. The use of products and services purchased for commercial purposes, namely for resale of goods, is expressly prohibited.

5. Privacy and Protection of Personal Data

5.1. "Harbour Inn" and Revmanager guarantees the confidentiality of all data provided by Users under the terms defined in the privacy policy (see here) .

5.2. The personal data identified in the order form as being mandatory are indispensable to the provision of the Service by "Harbour Inn". The omission or inaccuracy of the data provided by the User is of its sole and entire responsibility and may give rise to the refusal to provide the Service by "Harbour Inn".

5.3. Userโ€™s personal data will be processed and stored by computer and are intended to be used by "Harbour Inn" and Revmanager in the contractual and/or commercial relationship with the User and, in case of authorization by the User, for the commercialization, according to the privacy policy (see here) .

5.4. Under the applicable legislation, the User is guaranteed, without additional charges, the right of access, rectification and updating of his/her personal data, directly or by written request, as well as the right to oppose the use of same data for the purposes foreseen in the previous number, and for that purpose it must contact the entity by email under the agreement set forth in privacy policy (see here) .

5.5. The Internet is an open network, so the personal data of the User, other personal information and all content hosted in the service may circulate in the network without security conditions, even running the risk of being accessible and used by third parties not authorized for this purpose, and "Harbour Inn" cannot be held liable for such access and/or use.

6. Cancellation of orders

6.1 At User's request

  • The User can cancel his order by requesting it to "Harbour Inn" through the telephone number or email referring the order, which will be accepted as long as it has not yet been processed. After processing, "Harbour Inn" will attempt to deliver it, but the User has the option of not accepting it.

  • For the purpose of cancellation, the User must indicate the following data to "Harbour Inn":

a) Order number
b) Description of the product or service
c) Tax identification number with which the user placed the order and address or delivery email

6.2 By decision of "Harbour Inn"

  • "Harbour Inn" reserves the right not to process orders when it finds any inconsistency in the personal data presented or observes misconduct on the part of the buyer. "Harbour Inn" reserves the right not to process any order or refund in case of errors in the values and/or characteristics of the products, when these arise from technical problems or errors not related to "Harbour Inn".

7. Return (Right of Resolution)

7.1. The User, if he is a consumer, may exercise the right of resolution without any compensation being demanded, within a period of 14 (fourteen) days from the day on which the consumer acquires the physical possession of the good.

  • In order to exercise this right, the User may use the draft indicated below, and must indicate all his identification data, the subscribed service that he wishes to resolve and the date of subscription. The communication shall be made, by letter, through the return of the acquired property, or by another suitable and provable means within the period defined above.

  • The consumer must, within 14 (fourteen) days from the date of the communication of the resolution, return the goods to "Harbour Inn" under proper conditions of use.

  • Draft for free resolution form can be provided by "Harbour Inn" through your request by email (which only needs this form to be filled out and returned if you want to terminate the contract)

  • The packaging must be returned complete, as it has been delivered and accompanied by all the documentation received, namely, the following documents: sales invoice and the document proving receipt of the product. The packaging and the indicated documents should be sent free of charge to the address that appears in the email of contact, for the address provided during your telephone contact or directly by email when it is a service.

  • If the User chooses other forms of return, the respective shipping costs will be his responsibility.

7.2. Upon confirming the return to "Harbour Inn", the value corresponding to the amount paid for the order (value of the sales invoice) will be returned to the User. If you have used a promotional discount code, this amount will not be refunded, i.e. the refund will only be for the amount actually paid.

7.3. The method of refund of the amount to be returned depends on the payment method used in the respective order. In the case of payments with credit card and PayPal, these are credited to their accounts. In other cases, when Bank Details are provided, the refund is made to the indicated bank account. Refund is made up to 14 days after receipt of the wish for free resolution and receipt of return of the property.

7.4. In the absence of any of the components of the item sold or, if any of them are not in an excellent state of repair, there shall be no refund of the price or shipping costs, and the product will be re-sent to the address of shipment.

8. Intellectual Property and Content

8.1. The platform is a registered website and the Service provided by the site itself is the responsibility of "Harbour Inn".

8.2. The User acknowledges that the Service contains confidential information and is protected by copyright and related rights, industrial property, intellectual property and other applicable laws.

8.3. The User acknowledges that any content appearing in the advertising, highlights, promotion or mention of any sponsor or advertiser is protected by copyright and related rights laws, industrial property laws and other copyright laws, and any use of such content may only occur under the express authorization of the respective owners and by "Harbour Inn".

8.4. The User undertakes to fully respect the rights referred to in the previous number, namely to refrain from any acts that may violate the law or such rights, such as reproduction, marketing , the transmission or making available to the public of such content or any other unauthorized acts that have the same content, and the reproduction without authorization is completely prohibited.

8.5. "Harbour Inn" website is intended for private and professional use only. Reproduction, transfer, distribution or storage of the site content on the "Harbour Inn" brand without prior written permission is prohibited for purposes other than personal and non-commercial use only. "Harbour Inn" reserves the right to modify at any time the information or commercial offer presented on: Products, prices, promotions, commercial conditions and services.

8.6 It is expressly forbidden to introduce links from the "Harbour Inn" website for commercial purposes without prior authorization from "Harbour Inn". As well as the use of the domain / or / for abusive purposes, and without previous authorization, being able to resort to the competent legal means by "Harbour Inn" and its managing entity. In the event that you find in other sites, links that allow you access to the domains and their mentioned sub domains, we inform that "Harbour Inn" has no responsibility, is not responsible on the provenance of the page, nor on the contents inscribed therein.

8.7 The rights to all content added to the platform become the legal property of "Harbour Inn" and legal representatives of the company. They are solely responsible for their authorization, use, reproduction and/or use.

9. Service Safety Conditions

9.1. The User undertakes to comply with all applicable legal requirements, in particular, not to practice or encourage the practice of illegal acts or offenses of good behavior, such as the indiscriminate sending of unsolicited communications (spamming) in violation of the law applicable to the processing of personal data and advertising communications through automatic calling devices, and shall also observe the rules of use of the Service, otherwise "Harbour Inn" suspend or deactivate the Service in accordance with paragraph 14.

9.2. The User expressly acknowledges and accepts that the IP Network constitutes a public electronic communications network that may be used by several Users, and as such, subject to computer overload, and therefore "Harbour Inn" does not guarantee the provision of the Service without interruptions, loss of information or delays.

9.3. "Harbour Inn" also does not guarantee the provision of the Service in situations of unpredictable overload of the systems in which it is supported or of force majeure (situations of an extraordinary or unforeseeable nature, external to "Harbour Inn" and that cannot be controlled).

9.4. In case of interruption of the provision of the Service due to unpredictable overload of the systems in which it is supported, "Harbour Inn" undertakes to regularize its operation as soon as possible.

10. Suspension and deactivation of "Harbour Inn" Website Service

10.1. Regardless of any prior or subsequent communication, "Harbour Inn" may, at any time and in its sole discretion, discontinue the provision of the Service and/or part of the Service to one or all Users.

10.2. "Harbour Inn" also reserves the right to suspend or immediately cease access to the Service in the following cases:

a) When the User does not observe the conditions of use referred to in point 4 and others referred to in the General Conditions;
b) When "Harbour Inn" ceases access to the Shop, prior notice 15 days prior to the date of termination.

10.3. Suspension or termination of the Service by "Harbour Inn" under the terms of the preceding paragraphs, does not matter the right of the User or third parties to any compensation or other compensation, and "Harbour Inn" cannot be held responsible or otherwise burdened, for any consequence resulting from the suspension, cancellation of the Service.

10.4. In the situations described above, "Harbour Inn" will notify the User in advance so that the User can, in order to safeguard the contents of his/her area of โ€‹โ€‹order viewing, within 3 (three) business days of the sending of the e-mail or making the information available on the main page of the Service.

11. Communications

11.1. Without prejudice to other forms of communication set forth in these General Conditions, notifications made to the User that relate to the Service, including any changes to these General Conditions, may be made to the User's email address , by the platform itself, by SMS, email or telephone contact.

11.2. The User accepts to receive any communication and/or notification related to the website, the address, telephone number and/or e-mail address indicated in the ordering process.

  • At any time, you can request not to receive these communications and/or notifications through the Contact Form or through the option "Do not receive the Newsletter" inscribed in each Newsletter as fixed in the privacy policy.

12. Technical Settings

12.1. Notwithstanding the provisions of the following number, "Harbour Inn" may change the Service and/or technical conditions for its provision, as well as the respective rules of use, and shall disclose to the User such changes with a minimum notice of 15 (fifteen) days.

12.2. The current version of these General Conditions and their annexes can be found at https://harbour-inn-matosinhos.com/terms-conditions/ .

13. Communications

13.1. Whenever "Harbour Inn" deems it necessary or desirable to optimize the browsing experience and/or improve connectivity conditions, it may remotely reshape the network settings.

13.2. Notwithstanding the provisions of the following paragraphs, and in view of the innovative nature of the Service and the technological developments to which it may be subject, "Harbour Inn" may change its technical configurations whenever this proves convenient to adapt it to technological developments.

13.3. "Harbour Inn" does not, however, guarantee the User to perform any upgrades or improvements to the Service.

13.4. Some upgrades or new functionalities of the Service may be available only against payment by the User and/or subscription, of Specific Conditions of use.

14. Claims

14.1. The User may submit any contractual conflicts to the arbitration and mediation mechanisms that are or will be legally constituted, as well as claim to "Harbour Inn" for acts and omissions that violate the legal dispositions applicable to the acquisition of goods.

14.2. The complaint must be submitted within a maximum of thirty (30) days, counted from the knowledge of the facts by the User, being recorded in the information systems of "Harbour Inn" that should decide the complaint and notify the interested party within thirty (30) days from the date of its receipt, maximum.

15. Applicable Law

  • The contract for all purchases of products and services under the "Harbour Inn" brand in the domains and sub-domains mentioned above, are governed by Portuguese Law. Any conflict or divergence of interpretation of the General Conditions of Contract and Use shall be submitted to the competent Portuguese Court. In case our clients are outside Continental Portugal, we inform that any judicial process should be sent to the Portuguese Courts in Porto region.

16. Contact Information

Questions about the Terms of Service should be sent to us through contact form (here available) .

These Terms and Conditions of use were updated on 1st of January, 2020.